Ravi is the Head of Artificial Intelligence at Axiata Analytics Centre. He has championed the implementation and launching of natural language processing (NLP), predictive models, personalisation engine and fraud analytics across Axiata footprint in APAC. He has extensive experience in model development and deployment for marketing and customer service functions across Axiata footprint.
Ravi was also of Head of Marketing at GlassesGroupGlobal where he was responsible for handling performance marketing in 15 countries across APAC and Europe. This was after spending 5 years as an aerospace and telecom consultant.
Ravi is a strong proponent of workplace diversity especially in technology and is leading the ‘Women in Tech’ initiative for Axiata.
Industry Case Study – Leading the R&D and Enhancement of Cognitive Services Products in Asia’s Telecommunications Conglomerate
This talk will focus on the following issues:
How to leverage cognitive technologies in over 10 product deployments, ranging from chat, voice, video bots and NLP development
Attribution models used for offline media and ROI measurement
Develop audit and fraud analytics involving employee, vendor and distributor