My name is Patrik Forsstrom and I help people to meet and exceed their goals. I have repeated success in analysing complex business requirements to determine alternative business solutions and process improvement opportunities. I have in-depth knowledge of business intelligence principles to enhance operational efficiency and minimise costs. I am an articulate and refined communicator with native Swedish and Finnish speaker, fluency over English, and operational command over German languages.
Below are some of my key accomplishments that I have attained: ~ Defined new BI and analytics strategy that moved traditional reporting and data marts to data hub architecture which capable of both data streaming and enterprise data warehousing. ~ Recognised BI department as a customer and delivery centric, improving team engagements with internal clients as well as end-to-end delivery of projects. ~ Devised and delivered new analytics strategy/solutions for key restructuring programmes. ~ Headed new captive multifunction shared service center in Estonia, which provided services to all group companies at Finnair, such as finance and loyalty/revenue management, saving significant cost up to 70% and meeting SLAs to Finnair Group. ~ Established service catalogue for the multifunction shared service centre, delivering high quality services to internal customers with a transparent pricing as well as achieving internal service contracts and SLAs.