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Panel: Examining AI technology for the improvement of your customer experience strategy

Upcoming talks

Panel: Examining AI technology for the improvement of your customer experience strategy

  • How to harness AI technology like machine learning in order to analyse customer feedback and overall experience at a more efficient rate to enable solutions
  • Effectively mapping and analysing customer journeys in detail to gain a greater picture of the consumers’ behaviour and habits that can be utilised in creating a more personalised experience
  • The best practice on implementing AI technology, such as natural language processing, effectively in order to create as smooth an experience as possible
  • Improving CRM system accurate with real-time data analysis, through AI

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