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Mantazh Khanna

Mantazh is a passionate marketing and business development professional with more than 13 years of experience in Asia & USA in social media, digital marketing, channel marketing, business strategy and partnerships. She currently leads Digital Marketing & Ecommerce for Asia in Microsoft (Consumer Devices & Sales) where she manages a territory of more than 11 countries focused on changing the digital retail landscape for Microsoft’s partners. With her strong focus on retail digital transformation, she can often be seen speaking at industry events and training partners on Ecommerce and Omnichannel strategies.

Mantazh has an MBA from Harvard Business School and sits on the Alumni Board as a member. She is also an Ad Age 40-Under-40 Global Marketer (2018) winner a Retailer Leadership Award winner from CMOAsia. She is currently based out of Singapore with her family and is a proud food & yoga enthusiast.

Upcoming talks

Panel Discussion: Crafting Your Organisation’s Customer Experience Approach

  • What are the imperatives for building brand loyalty in both the digital age and in an era of abundant choice?

  • Prioritizing omni-channel investments: reducing customer uncertainty in a multichannel environment

  • How to encourage your customers to adopt digital channels and capitalise on the benefits

  • How to build the human touch into your digital strategies to ensure your customers still feel valued

  • Localisation strategies: how to deliver a locally/culturally relevant customer experience

Omni-Channel Marketing Innovation in Retail - Bridging the Gap Between Insight & Execution

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