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Mantazh Khanna

Mantazh is a passionate marketing and business development professional with more than 13 years of experience in Asia & USA in social media, digital marketing, channel marketing, business strategy and partnerships. She currently leads Digital Marketing & Ecommerce for Asia in Microsoft (Consumer Devices & Sales) where she manages a territory of more than 11 countries focused on changing the digital retail landscape for Microsoft’s partners. With her strong focus on retail digital transformation, she can often be seen speaking at industry events and training partners on Ecommerce and Omnichannel strategies.

Mantazh has an MBA from Harvard Business School and sits on the Alumni Board as a member. She is also an Ad Age 40-Under-40 Global Marketer (2018) winner and a Leadership Award winner from CMOAsia. She is currently based out of Singapore with her family and is a proud food & yoga enthusiast.

Upcoming talks

Re-imagining Retail for Today’s Always On Consumer

ln a world where omni-channel is used has a buzz word and the path to purchase continues to be broken, we will explore the reasons behind this disconnect. We will also understand key consumer shopping insights and predict where retail is set to place its big bets for tomorrow. Keeping digital transformation at its core, we will learn how it will enable the most successful of organisations and how digital marketing plays a big role in this pivotal transformation for retail.

Panel Discussion: Crafting Your Organisation’s Customer Experience Approach

  • What are the imperatives for building brand loyalty in both the digital age and in an era of abundant choice?

  • Prioritizing omni-channel investments: reducing customer uncertainty in a multichannel environment

  • How to encourage your customers to adopt digital channels and capitalise on the benefits

  • How to build the human touch into your digital strategies to ensure your customers still feel valued

  • Localisation strategies: how to deliver a locally/culturally relevant customer experience

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