Juliana Chua is Head of Digital Transformation at NTUC Income (INCOME), Singapore's largest composite insurer serving the protection, savings and investment needs of more than 2 million customers and a total asset of over $36 billion. Juliana has a background in International Business Management (INSEAD), IP Law (NUS Law), Computer Science (Loughborough UK) and leads the programme to digitise INCOME's core businesses by adoption of design thinking and agile methodology. Juliana worked across continents in the US, China, Japan, India, UK, Singapore and is inventor to 6 patents/applications and designs for upstream innovation. Prior INCOME, Juliana was Director of the IP Office of Singapore (IPOS) International where she forayed into US, China, Japan and Singapore markets for strategic partnerships. INCOME is Juliana's 8th company in her career, where she previously served the World #1 innovation leader- IBM UK, Asia's leading IP law firm- Spruson & Ferguson, Singapore's largest technology office- Exploit Technologies of A*, Japan MNC- Nitto Denko, as well as launched 2 startups into markets worldwide.
NTUC Income's Journey on Digital Transformation
by, Head, Digital Transformation, Income
In this talk, Juliana will discuss the obstacles faced and how they were overcome during Income's Journey on Digital Transformation.